Privacy Policy

Effective Date:

July, 2026

Introduction

Hometown Cleaning Co. (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when using our website or requesting our cleaning services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

 

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Property address
  • Service preferences
  • Appointment details
  • Information submitted through contact or quote request forms

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referral website

How We Use Your Information

Your information may be used to:

  • Respond to inquiries
  • Schedule cleaning appointments
  • Provide quotes and estimates
  • Improve our services
  • Send appointment reminders
  • Respond to customer support requests
  • Improve website performance
  • Comply with legal obligations

We do not sell your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance your browsing experience

You can disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

We may use trusted third-party providers for:

  • Website hosting
  • Analytics
  • Email communications
  • Form submissions
  • Scheduling services

These providers may only access information necessary to perform services on our behalf.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to maintain secure systems, no internet transmission is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Deliver requested services
  • Maintain customer records
  • Meet legal and accounting requirements
  • Resolve disputes

Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information provided on our Contact page.

Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes become effective immediately upon publication on this page.

Contact Us

If you have questions regarding this Privacy Policy, please contact Hometown Cleaning Co. using the contact information mention below.

Call Us : +1 616-566-2587

Email Us : andrew.hometowncleaningco@gmail.com

Address : 350 West Washington St, Zeeland, MI 49464